Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Xen collects, uses, and protects your personal data. Xen is operated by ClickAlgo Limited, a UK-based company. By using the service, you agree to the practices described in this policy.

1. Company Information

Xen is operated by ClickAlgo Limited, United Kingdom.
Main website: https://clickalgo.com

2. Data We Collect

We collect only the data necessary to operate and improve the service. This may include:

Account information such as email address and authentication identifiers.
Billing and transaction metadata processed via third-party payment providers.
Usage data such as token consumption, timestamps, and feature usage.
Technical data such as browser type, device information, and IP address.

3. Chat and Generated Content

Prompts and generated responses may be temporarily stored to provide conversation continuity, enforce usage limits, improve reliability, and prevent abuse. Xen does not sell or publicly share user prompts or generated code.

4. How We Use Your Data

To provide and maintain the Xen service.
To process payments and manage credits.
To monitor performance, reliability, and misuse.
To comply with legal and regulatory obligations.

5. Data Sharing

We do not sell personal data. Data may be shared only with trusted third parties where necessary, such as:

Payment processors for billing and refunds.
Infrastructure providers required to operate the service.
Authorities where legally required.

6. Data Retention

Personal data is retained only for as long as necessary to provide the service, comply with legal requirements, or resolve disputes. Usage and billing records may be retained for accounting and compliance purposes.

7. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data.
Request correction or deletion of your data.
Object to or restrict certain processing.
Request data portability where applicable.

8. Security

We take reasonable technical and organisational measures to protect your data. However, no online service can guarantee absolute security.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Continued use of Xen after changes are published constitutes acceptance of the updated policy.

10. Contact

For privacy, legal, or data protection enquiries, you may contact:

ClickAlgo Limited
Email: accounts@clickalgo.com
Website: https://clickalgo.com